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Accessibility Statement

Stepping Stones Occupational Therapy is committed to making our website and services as accessible and inclusive as possible for people of all abilities.

We want everyone who visits our website to be able to find information, understand our services and contact our team with ease. We recognise that people access online information in different ways and may use assistive technologies such as screen readers, voice recognition software, keyboard navigation or screen magnification.

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Our approach to accessibility

We are working towards meeting the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. These internationally recognised guidelines explain how websites can be made more accessible for people with visual, hearing, physical, cognitive, learning and neurological disabilities.

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Our accessibility considerations include:

  • Using clear, straightforward language

  • Providing a logical page and heading structure

  • Supporting keyboard navigation where possible

  • Using readable fonts and appropriate colour contrast

  • Adding alternative text to meaningful images

  • Using descriptive links and buttons

  • Ensuring the website can be viewed across different screen sizes

  • Avoiding unnecessary movement or flashing content

  • Making forms and contact information as clear as possible

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Accessibility is an ongoing process, and we will continue to review and improve the website as content and technology change.

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Third-party content

Some areas of our website may use third-party platforms, embedded content or external links that are not fully controlled by Stepping Stones Occupational Therapy. While we aim to choose accessible services wherever possible, some third-party content may not provide the same level of accessibility as the rest of our website.

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Need information in another format?

If you have difficulty accessing any part of this website, please let us know. We can provide information in another format where reasonably possible or assist you directly by phone or email.

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You can contact us at:

Phone: 0423 049 327
Email: admin@steppingstonesot.com.au

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When contacting us about an accessibility issue, it is helpful if you can tell us:

  • The page or information you were trying to access

  • The problem you experienced

  • The device, browser or assistive technology you were using

  • The best way for us to provide the information to you

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We will listen to your feedback and do our best to respond promptly and provide a suitable alternative.

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Ongoing improvement

We welcome feedback from people with disability, their families, carers and the wider community. Your feedback helps us identify barriers and improve the way we communicate and provide information online.

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This statement was last updated in August 2026.

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